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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Sign In to Your Public Portal

  • Updated:

This article will show you how to sign in to your municipality's Public Portal using a CivicPlus Single Sign-On (SSO) account.

 

Important Notes

 

Instructions

 

  1. Navigate to your municipality's Public Portal
    An example Public Portal homepage.
    Note: The layout and display of your municipality's Public Portal will depend on the customizations that have been implemented.
  2. Click the Sign In button
    The Public Portal sign in button.
  3. Enter your email address in the Email field
    The Email field.
    • Remember me: Check this checkbox to prevent the ending of your authentication session when closing your browser window, if desired.
  4. Click the Continue button
    The red, rectangular Continue button under the Email field.
  5. Enter your Password in the Password field
    The Password field.
    Note: If you have forgotten your password, you can click the Forgot your password? link to below the Password field to request a password reset.
  6. Click the Sign In button
    The red, rectangular Sign In button under the Password field.
  7. You will be redirected to your Public Portal

 

Resources

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