View Meeting Media in the Public Portal

This article will show you how to view and/or download meeting media in the Public Portal.

Important Note

Your media viewing experience will differ depending on how your municipality or organization handles its media. In some cases, the video will be embedded directly into the Public Portal; in others, a link will be provided. This article will show you how to interact with both kinds of media.

View Embedded Media in the Public Portal

1. Navigate to your municipality's Public Portal
   
   
   Note: The layout and display of your municipality's Public Portal will depend on the customizations that have been implemented.
2. Navigate to the desired event
   
3. Click the Meeting Media tab
   
4. Click the Play button (triangle icon) in the center of the media player to start playing the meeting media
   
5. Use the media player controls at the bottom of the viewing window to manage your media viewing experience
   
   • Play button (triangle icon): Start playing the meeting media
   • Pause button (two vertical lines icon; not pictured): Temporarily stop the meeting media from playing
   • Rewind 10 Seconds button (left arrow and 10 icon): Rewind the meeting media 10 seconds from its current position
   • Volume button (speaker icon): Click the Volume icon to mute the meeting media, or hover over the Volume button and click and drag the slider up or down to raise or lower the current volume
   • Current Time display: See how much of the video has been played compared to its total run time
   • Downloads button (down arrow and horizontal line icon): Click the Downloads icon to view the files that can be downloaded for this media, if applicable; clicking the name of a file in the Downloads pop-up will download the file to your device

     Notes:

     • Downloads may not be available for all media. If downloads are not available, the Downloads icon will not be displayed.

     • Click the X icon in the top-right corner of the Downloads pop-up to close the pop-up.
       
   • CC (Closed Captioning) button: Click the Closed Captioning icon to view the Closed Captioning options for the media, if applicable; clicking a caption option in the Closed Captioning pop-up will make that selection active

     Notes:

     • Closed Captioning may not be available for all media. If captions are not available, the Closed Captions icon will not be displayed.

     • Click the X icon in the top-right corner of the Closed Captioning pop-up to close the pop-up.
       
   • Full Screen button (two diagonal arrows icon): Click the Full Screen button to toggle the media player to a full-screen display
     Note: Once you have entered Full Screen, you can click the Exit Full Screen button to return the media player to its previous size.
     
   • Seek bar (horizontal bar): Click and drag the seek handle (circle icon) to the left or right on the seek bar to manually move backward or forward within the video
6. Click a section or item within the Timestamps sidebar to jump to that part of the media, if applicable
   
   Note: Timestamps may not be available for all media. If timestamps are unavailable, times will not be displayed to the right of the section and item names.
7. When the meeting media has ended, you can click the Replay button in the center of the media player to restart the playback if desired
   

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View Linked Media in the Public Portal

1. Navigate to your municipality or organization's Public Portal
   
   
   Note: The layout and display of your municipality or organization's Public Portal will depend on the customizations that have been implemented.
2. Navigate to the desired event
   
3. Click the Meeting Media tab
   
4. Click the external media link
   
5. You will be redirected to a website with the meeting's media

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