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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Edit Email Notification Templates

  • Updated:

This article will show you how to edit an existing Email Notification Template. It also provides information on how to enhance Public Portal email notifications using the CivicPlus Notifications system.

 

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Edit an Email Notification Template

 

  1. Sign in to the system if you have not already
  2. Navigate to the User Menu, then select the Settings option
    The User Menu with the Settings option highlighted.
  3. Click the Meetings tile
    The Meetings tile with a briefcase icon on the Site Settings page.
  4. Click the Email Settings tile
    The Email Settings tile with an envelope and letter icon on the Meetings Settings page.
  5. In the Email Notifications section, click the Edit tool (purple pencil icon) next to the Email Notification you want to modify
    An edit button.
  6. Edit the Email Notification template
    Information fields on the Edit Email Notification interface.
    • Email Notification Name: Edit the name of the Email Notification
    • Email Notification Subject: Edit the subject of the Email Notification message
    • Email Notification Template: Edit the template message
      Note: You can use the paragraph formatting and text formatting tools to format the display of the email notification, as desired.
  7. Click the Save Changes button
    A green, rectangular Save Changes button below the Email Notification Template field.
  8. Click the Save Changes button to save all email settings
    A green, rectangular Save Changes button below the User Menu icon.

 

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Public Portal Notification Templates

The templates used for Public Portal notifications (labeled as "Citizen Notifications") are integrated with the CivicPlus Notifications system and have additional settings that can enhance the notification experience for those users. Please see the Manage Meeting Type Subscription Lists article for more information on available options.

A partial email notifications list with citizen notifications templates highlighted.

 

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