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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

User Menu Options

  • Updated:

This article will show you how to access the options available in the User Menu.

  

Important Note

The options in your User Menu may vary depending on your organization's preferences and the roles and permissions assigned to your user account.

 

 

Instructions

  1. Sign in to your solution if you have not already
  2. Navigate to the User Menu in the upper-right corner of your screen
    Example User Menu icon in the upper-right corner of the screen between the history and the application picker icons.
  3. Click the desired dropdown options to view and select features
    Example user menu dropdown list.
    • Preferences: Edit user preferences
    • Help Center: Redirects you to the Agenda and Meeting Management Select (formerly CivicClerk) Help Center
    • Status Page: Redirects you to the product status page
    • Support Requests: Click to view or submit a support ticket
    • Settings: Click to view or update user and site settings
    • Board Portal: Click to view the Board Portal
    • Board Portal Display Page: Click to view your organization's Display Page, which can be used to display meeting activity on televisions or monitors in meeting rooms or chambers
    • Public Portal: Click to view the Public Portal
    • Boards and Committees: Click to view the Boards and Committees module
    • Log Out: Automatically signs you out of your site
  4. Click the User Menu icon to close the User Menu
    Example User Menu icon.

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