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Use Live Chat

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This article will show you how to use the Live Chat feature in CivicClerk, now our Select Agenda and Meeting Management solution. Our Support staff is ready to answer your questions and help you successfully use your site.

 

 

Instructions

  1. Navigate to your MyClerk homepage
    left-hand menu, my clerk module
    Note: This feature can be accessed from any module on your site.
  2. Select the Support bubble
    support bubble button
  3. Type a keyword or question into the search box to search Help Center resources
    keyword search box
  4. Look through the Top suggestions and select if applicable
    top results section
  5. If the results do not show what you are looking for, select Live chat
    live chat button
  6. Ensure your contact information is correct and type your chat Message 
    contact information fields and message text box
  7. Click Start chat to submit your chat message
    start chat button

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