Skip to main content

Search

We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Remove User Access

Comments

Let us know what was helpful or not helpful about the article.

2 comments

  • Epopovitch

    Is there any way to completely remove them from the user list? As there is turnover in staff it would be nice to completely delete their account so it is not taking up space on the list of users. 

     

    0
  • Lindsey Harmon

    Hi Epopovitch,

    Thank you for your question! The inability to delete a user account is tied to the system's history requirements. In essence, the system prevents the deletion of a user account if it is tied to anything in the system.

    Support can only delete accounts in a few circumstances (typically immediately after an account is created), so we recommend using this article to inactivate and hide them instead.

    If you have questions about your specific situation, please contact our Support team. If you'd like, you can also add your feedback and suggestions to the Feature Requests section of our Help Center Community. Our Product team is able to review customer posts left there.

    0

Please sign in to leave a comment.