Overview

This process will show you how to disable a user's access.

Important Note

• You cannot permanently delete a user from the system. This is so that the system can retain historical data, related to item creation and approval processes.

Instructions

1. Navigate to the User Menu > Site Settings
   
2. Select Users and Global Settings 
   
3. Select Users
   
4. Select the Edit tool next to the user you want to remove access from
   
5. Check the box next to Hide from Staff List to hide the user from the CivicClerk Staff List
   
6. Check the box next to Hide from Approvers List to hide the user from CivicClerk Approvers List
   
7. Uncheck Active option to label user as inactive 
   
8. Select Access checkboxes to limit user access as desired 
   
9. Select Save Changes to save all changes
   
10. User will now appear as Inactive on the Users page and will lose access to modules