Skip to main content

Search

Updates to screenshots are paused due to frequent system updates. As a result, the images presented may appear outdated. If a visual alteration affects a process, we will revise the graphics. Thank you for your understanding during this period of flux.

Remove User Access

Comments

Let us know what was helpful or not helpful about the article.

2 comments

  • Epopovitch

    Is there any way to completely remove them from the user list? As there is turnover in staff it would be nice to completely delete their account so it is not taking up space on the list of users. 

     

    0
  • Lindsey Harmon

    Hi Epopovitch,

    Thank you for your question! The inability to delete a user account is tied to the system's history requirements. In essence, the system prevents the deletion of a user account if it is tied to anything in the system.

    Support can only delete accounts in a few circumstances (typically immediately after an account is created), so we recommend using this article to inactivate and hide them instead.

    If you have questions about your specific situation, please contact our Support team. If you'd like, you can also add your feedback and suggestions to the Feature Requests section of our Help Center Community. Our Product team is able to review customer posts left there.

    0

Please sign in to leave a comment.