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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Create a New User from a Blank Template

  • Updated:

This article will show you how to create a new user from a blank template.  

 

 

Instructions

  1. The first step is to navigate to the User Menu > Settings
    user menu, settings
  2. Select User and Global Settings
    user and global settings button
  3. Select Users
    users button
  4. Select New User
    new user button
  5. Fill in Profile fields 
    new user profile fields
    • Email/User ID: Enter User's primary email (this will become their User ID)
    • First Name: User's first name
    • Last Name: User's last name
    • Phone Number: User's primary phone number
    • Title: User's job position/title
    • Department: User's department
    • Default Security Profile: Choose a security profile for the user
      • Active: Select to choose their account as active and viewable
      • Access to User and Global Site Settings: Choose to give this user access to edit user and global settings
      • Hide From Staff List: Choose to hide this user from the staff list
      • Hide from Approvers List: Choose to hide this user from the approver list
      • Has Access to Analytics: Choose to give this user access to view analytics
        • Can Create and Manage Organizational Analytic Views: Choose to give this user the ability to create and manage views in the Analytics Module
    • User Classification: Choose to classify the user as Admin, Staff, or Board
  6. Fill out Meetings fields
    new user meetings fields
    • Has Access to: Select if the user has access to Meetings, Meetings Site Settings, and/or Board Portal
    • Meetings Security Profile: You must select a security ID if the user has access to meetings
    • Access to Meeting Types: Give the user access to All Meeting Types or Select Meeting Type(s)
    • Access to Agenda Items: Choose to give the user access to All Items, My Items Only, My Department(s) Items Only, or Specific Departments
  7. Fill out Events fields
    new user events fields
    • Has Access to: Select if the user has access to Events and/or Events Site Settings
    • Access to Create/Edit Events With Selected Templates: Choose if the user has access to All Event Templates or Selected Event Template(s)
  8. Fill out Boards & Committees fields
    new user boards and committees fields
    • Has Access to Boards & Committees: Check to give the user access to boards and committees
  9. Select Save Changes to save and add the new user
    save changes button
  10. Current Access will appear under the user's profile
    current access
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Comments

Let us know what was helpful or not helpful about the article.

2 comments

Date Votes
  • Stephen Naylor
    • Edited

    I think something that would make this article (and frankly all of them) even more helpful are descriptions of how some of the options (i.e. Admin, Staff, Board) actually interact with the system and what they allow the User to actually do in the system.

    1
  • Lindsey Harmon

    Thank you for this very helpful feedback, Stephen! We will work on clarifying and being more specific with our descriptions going forward.

    0

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