CivicClerk, now our Select Agenda and Meeting Management solution, is designed to work on many different browsers and devices. To best serve our customers, our Support team is equipped to troubleshoot issues with some of the most common browsers and devices. This article will provide information on the browsers and devices that our Support team can assist with.
Supported Browsers
| Edge | Firefox |
Chrome |
Safari | |
|---|---|---|---|---|
| PC | Latest Version | Latest Version | Latest Version | Not Supported |
| MAC | Not Supported | Not Supported | Not Supported | Latest Version |
Note: Our Select Agenda and Meeting Management solution may function as expected on many browsers, including ones that are listed as Not Supported in the table above. A "not supported" designation indicates that our Support team is unable to escalate bug reports for problems that occur with that specific browser. If a customer that uses an unsupported browser contacts Support for help with an issue, Support will ask the customer to switch to a supported browser before troubleshooting.
Device Support
Boardview can run on tablets, as long as the tablet is supported by a browser from the Supported Browsers table above.
To access the full platform, a desktop or laptop is required.
Comments
Let us know what was helpful or not helpful about the article.2 comments
The above table contradicts itself, we have Safari users that work from their Apple products that cannot access the site, but the table above says they should be able to (with latest version). I am an Apple user, working off of a Mac, iPad, and iPhone and using Chrome with no problems....which the above table seems to show that this is 'not supported'?
Hi Anne Carnes,
Thank you for your comment! I apologize for not seeing it sooner. I reached out to our Product team for further clarification.
Our Select Agenda and Meeting Management solution may function as expected on many browsers, including ones that are listed as Not Supported in the Supported Browsers table. The "not supported" designation indicates that our Support team is not able to escalate bug reports for issues that occur when using that specific browser-device combination. Support will ask customers using an unsupported browser to switch to one that is supported to see if the issue can be replicated before they proceed with troubleshooting.
If Mac and Safari users continue to experience access issues, please contact Support to see if they can assist.
I hope this information helps. We appreciate your feedback and will be using it to improve the article.
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