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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Browser and Device Support

  • Updated:

Our Select Agenda and Meeting Management solution (formerly CivicClerk) is designed to work on many different browsers and devices. To best serve our customers, our Support team is equipped to troubleshoot issues with some of the most common browsers and devices. This article will provide information on the browsers and devices that our Support team can assist with.

 

Supported Browsers

  Edge Firefox

Chrome

 Safari
PC Latest Version Latest Version Latest Version Not Supported
MAC Not Supported Not Supported Not Supported Latest Version

 

Note: Our Select Agenda and Meeting Management solution may function as expected on many browsers, including ones that are listed as Not Supported in the table above. A "not supported" designation indicates that our Support team is unable to escalate bug reports for problems that occur with that specific browser. If a customer who uses an unsupported browser contacts Support for help with an issue, Support will ask the customer to switch to a supported browser before troubleshooting.

 

Device Support

Boardview can run on tablets, as long as the tablet is supported by a browser from the Supported Browsers table above.

 

To access the full platform, a desktop or laptop is required.

Comments

Let us know what was helpful or not helpful about the article.

2 comments

Date Votes
  • Anne Carnes

    The above table contradicts itself, we have Safari users that work from their Apple products that cannot access the site, but the table above says they should be able to (with latest version). I am an Apple user, working off of a Mac, iPad, and iPhone and using Chrome with no problems....which the above table seems to show that this is 'not supported'?

    0
  • Lindsey Harmon

    Hi Anne Carnes,

     

    Thank you for your comment! I apologize for not seeing it sooner. I reached out to our Product team for further clarification.

     

    Our Select Agenda and Meeting Management solution may function as expected on many browsers, including ones that are listed as Not Supported in the Supported Browsers table. The "not supported" designation indicates that our Support team is not able to escalate bug reports for issues that occur when using that specific browser-device combination. Support will ask customers using an unsupported browser to switch to one that is supported to see if the issue can be replicated before they proceed with troubleshooting.

     

    If Mac and Safari users continue to experience access issues, please contact Support to see if they can assist.

     

    I hope this information helps. We appreciate your feedback and will be using it to improve the article.

    0

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