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Auto-Set an Event to Live or Auto-End a Live Event

  • Updated:

 

Overview

This feature is intended to reduce the number of steps needed to broadcast/record a live stream during a meeting by automatically flagging an event as live at the designated start time and automatically flagging the event as not live after a set period of inactivity. You must toggle the feature on an event-by-event basis.  

 

Important Notes

  • This feature must be activated by the Support team.
  • Best Practice Recommendation: You should continue to keep local recording backups of the streams, at least temporarily, to ensure a copy is available in case of a network outage or other issue with the stream being delivered to the CivicPlus Media server.
  • You remain entirely responsible for managing your encoder. CivicClerk 8 is unable to remotely manage your encoder to start/pause/stop the encoder data stream itself. CivicClerk is able to manage the Live status of the event, which handles the broadcasting/recording of the incoming data stream from the encoder.

 

Instructions

Scheduling the Auto-Set Live

  1. Navigate to the Events module
    CivicClerk 8 events tab in the left-hand navigation menu.
  2. Select the Event you wish to edit
    City council work session event in the events list.
  3. Confirm the event date and time is set correctly in the sidebar
    The event date and time in the right-hand sidebar.
  4. On the Event Details page, check the box for Automatically set this event to Live at the scheduled time under Event Options
    The checkbox to automatically set this event to Live at a scheduled time.
  5. Click Save Changes
    The event's save changes button.
  6. Repeat these steps for each desired event

 

Streaming

  1. At the designated event date and time, the event will automatically be set Live
    • Note: The user who manages the encoder will still need to ensure the device has been activated and is sending a stream to the CivicPlus Media server.
  2. After the designated streaming period (default of 4 hours, but this is customizable by contacting Support) the system will prompt the user to confirm if streaming is still occurring
    • Note: A user must be logged in to the CivicClerk 8 Admin site and on the Events module in order to receive this prompt.
  3. The user has the following options:
    • The user can confirm the Event should remain Live by clicking the Extend Live button, which will extend the stream duration by another hour before prompting the user again
    • The user can confirm the Live Event should end immediately by clicking the End Live button
    • The user can passively end the Live Event by taking no action and allowing the Auto-End Timer to countdown completely
    • The user can end the Live Event immediately at any time by manually clicking the End Live button from the Live Meeting and Bookmarking page within the event

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