When you have both CivicEngage and CivicClerk, you can create events in the CivicClerk product sync and have those events become visible to your residents on your CivicEngage calendar.
A request for this feature must be submitted to the Support team. Once the setup is complete, you will be able to go to Events in CivicClerk and Create a Single Event or Create a Recurring Event. Enter the details and Save as usual.
The details for the event will open and you can choose to add further details and publish them immediately or at a future date.
If published immediately, the event will then show as published on the CivicEngage calendar.
- Back End Example:
- Front End Example:
If an event is not published immediately, it will show as Pending on the Engage calendar until it is published in the CivicClerk Events.
Note: Modifications to events synced from CivicClerk must be made in the CivicClerk Events module. Changes made in the Engage calendar will not reflect back to the CivicClerk Event.
CommentsLet us know what was helpful or not helpful about the article.
We have this feature, but the only fields that sync are the date, time and title of the event. I would very much like to include a meeting link and a location, but have not figured out how this can be done in a "one-time event", "recurring event" or even in the Event Template. If I add a description (contains the meeting link) and the address, they are not showing up in the CivicEngage calendar. Am I missing a step or a set up somewhere?
Thank you for your questions and feedback. It looks like you are filling everything out correctly. From what I understand, the Calendar Sync integration is only able to pull information from specific fields in CivicClerk into CivicEngage. As a result, some meeting details (such as the description and address) do not carry over.
It looks like you may have already submitted or updated an Enhancement request for this integration, and that would have been my recommendation in this case. Our product and development teams monitor that section of the Help Center Community and incorporate user feedback into their future projects.
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