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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Manage Public Portal Customizations

  • Updated:

The Public Portal can be configured with custom branding to better integrate with your organization's website. This article will show you how to customize your Public Portal.

 

 

Important Note

  • To manage these settings a user must have the Has Access to Events Site Settings permission in their User Profile.

 

Instructions

  1. Navigate to the User Menu and click Settings
    user menu drop-down and settings option
  2. Select Events & Public Portal
    events and public portal button
  3. Select Portal Settings
    portal settings button
  4. Scroll down to the Public Portal Customizations section
    public portal customizations section
  5. Select an option to set the default page that appears when an event is opened on the Public Portal
    public portal default event page field
    • Files: Have an event's Meeting Files page open when the event is selected
    • Overview: Have an event's Meeting Overview (agenda packet) page open when the event is selected
    • Share: Have an event's Share Meeting page open when the event is selected
    • Comments: Have an event's Submit Comments page open when the event is selected
    • Video: Have an event's Meeting Media (live stream or video recording) page open when the event is selected
  6. Select a Public Portal Color by clicking the colored box and choosing a color from the color picker or by manually entering a hexadecimal (HEX) color code in the text box
    public portal color fields
    Note: The selected color will be applied as an accent color throughout the public portal as shown in the example image below.
    public portal accent color example
  7. Enter a Public Portal Name that will be displayed at the top of the public portal
    public portal name field
    Note: This field is limited to 100 characters and will appear as shown in the example below.
    public portal name example
  8. Enter and format the desired introductory Public Portal Custom Text that will be displayed above the portal filtering options
    public portal custom text field
    Note: This field is limited to 500 characters and will appear as shown in the example below.
    public portal custom text example
  9. Upload a Public Portal Custom Logo image that will be displayed next to the Public Portal Name at the top of the portal
    public portal custom logo field
    Note: The image height must be between 90 and 150 pixels and will appear as shown in the example below.
    public portal custom logo example
  10. Upload a Public Portal Favicon image that will be displayed next to the name of the Public Portal page that is open in the browser tab
    favicon upload button
    Notes:
    • Your favicon image must be a .svg or .png file.
    • The default Public Portal favicon image is the CivicPlus logo.
      favicon example
  11. Click Save Changes
    save changes button
  12. Changes to these settings are effective the next time the Public Portal page is loaded
    help center public portal example

 

Resources

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